Moztbet FAQ — All Your Questions Answered

To create an account at Moztbet, you'll need: a valid mobile number, an email address, your full name, date of birth (must be 18+), a preferred username, and a strong password. Registration is completely free with no hidden charges.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Use that OTP to set a new password. The whole process takes just 2–3 minutes.

KYC (Know Your Customer) is the process of verifying your identity. To make a withdrawal, you'll need to upload a photo of your national ID or passport. This keeps your account secure and helps prevent fraud. Verification typically takes up to 24 hours.

You can update your email, mobile number, and password from your profile settings after logging in. To change your name or date of birth, you'll need to contact support, as these are linked to your KYC verification.

No. Under Moztbet's rules, only one account per person is allowed. Attempting to open multiple accounts using the same mobile number, email address, or device may result in all associated accounts being closed.

Yes. As part of responsible gaming, you can temporarily deactivate your own account. Go to Settings and use the "Self-Exclusion" option, or email our support team.

To change your mobile number, email support@moztbet.app. You may need to provide your national ID and an OTP from your old number for identity verification. The process takes 24–48 hours to complete.

If your account is inactive for 90 days, it may become dormant. Your balance remains safe, however. Simply log in or contact support to reactivate it.

You can deposit immediately after verifying your mobile number, and start betting as soon as the funds are credited. KYC verification is required for withdrawals, however.

Yes. To permanently delete your account, send a request to support@moztbet.app. Make sure your balance is zero before deletion. Once deleted, your data cannot be recovered.

Moztbet offers betting on 30+ sports including cricket, football, tennis, badminton, basketball, volleyball, and e-sports. Live Casino, slots, card games, and virtual sports are also available.

Yes, Moztbet offers live betting around the clock. As long as a match is happening somewhere in the world, you can place live bets on it. Odds update in real time, and multiple betting markets are available.

The minimum bet starts at ৳50. Maximum bet limits vary by event and market. VIP members can bet at higher limits. Check the specific event page to see the limit for a particular match.

Once a bet is placed, it generally cannot be cancelled. However, in some cases you may be able to settle a bet early using the "Cash Out" feature. Note that Cash Out may not be available for all events.

An accumulator bet combines multiple selections into a single bet. If all selections win, your payout is calculated using the combined odds. If any one selection loses, the entire bet is lost. It carries higher risk but the potential returns are much greater.

If a match is cancelled or abandoned, the stake for that bet is fully refunded. In combo bets, the cancelled match is assigned odds of 1.00 and the remaining selections determine the outcome.

All casino games at Moztbet are developed by licensed software providers and use RNG (Random Number Generator) technology, ensuring results are completely random and verifiable.

Log in and go to "Betting History" under "My Account". You'll find a full record with dates, amounts, odds, and results. Use the filters to view records for a specific time period.

No. The Moztbet website is fully mobile-responsive. You can place bets easily from any smartphone browser. For quicker access, add a shortcut to your home screen from the browser.

Your first deposit after registration automatically earns a 100% welcome bonus. Deposit ৳1,000 and you'll have ৳2,000 in total. Wagering requirements must be met before withdrawing the bonus.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, a 10x wagering requirement on a 1,000 BDT bonus means you must wager 10,000 BDT. For more details, Bonus Page See.

Moztbet's official social media pages, email newsletter, and Bonus Page Promo codes are available. Check regularly, as limited-time offers come up frequently.

Weekly or monthly cashback bonuses return a percentage of your losses over a set period. For example, a 10% cashback means if you lose ৳5,000, you get ৳500 back. It's credited to your account automatically.

Bonuses generally need to be used within 7–30 days of being credited. Any unused bonus will expire after this period. The validity period for each bonus is stated in the offer details.

Winnings from free bets can be withdrawn directly, but the original stake is deducted. So if you win ৳1,500 from a ৳500 free bet, you receive ৳1,000. Wagering requirements may apply in some cases.