Privacy Policy

Moztbet Privacy Policy — Your data is completely safe with us

Moztbet believes your personal data belongs to you. This page clearly explains what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026 SSL Encrypted GDPR Compliant

Moztbet is always committed to protecting your privacy

We don't just say we protect your data — we prove it.

End-to-End Encryption
Every transaction and piece of personal data you share is protected with 256-bit SSL encryption. No hacker or third party can access your information.
Your data is never sold
Moztbet never sells your personal information to third parties. We use your data internally only to improve our services.
You're in control
You have the right to access, correct, or request deletion of your data at any time. We respond within 30 days.
Secure Data Storage
Your data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.
Incident response
In the event of a security incident, we notify affected members within 72 hours and take immediate action.
Cookie Transparency
We're fully transparent about which cookies we use and why. You can disable non-essential cookies at any time.

This Privacy Policy applies to all services on the Moztbet platform. By using the site, you agree to this policy. We comply with GDPR and international data protection laws.

1. Introduction & Our Commitment

Welcome to Moztbet. We understand how important your personal information is to you. That's why our privacy policy is built on complete transparency — so you always know exactly what we do and don't do with your data.

Moztbet's Privacy Policy is built in compliance with international data protection regulations (GDPR), the EU ePrivacy Directive, and applicable local laws. We believe privacy is not a burden — it is a fundamental responsibility to our members.

This Privacy Policy applies to Moztbet's website, mobile app, email communications, and all digital services. If you disagree with any part of this policy, we ask that you refrain from using our services.

Moztbet never sells or rents your data to third parties without your permission. That is our core commitment.

2. What Data We Collect

Moztbet collects two types of data — information you provide directly and information generated automatically as you use the platform:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID KYC verification and age confirmation
Contact Information Email address, phone number, mailing address Account management and notifications
Financial information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Usage Data Betting history, login times, preferences Service Improvement & Personalised Experience
Technical Information IP address, device information, browser Security assurance and technical support

We do not collect — nor do we need — sensitive data such as religion, political views, or health information.

3. How We Collect Information

Moztbet collects information in the following ways:

1

Registration and profile updates

Information is collected directly when you create an account or update your profile. It is your responsibility to keep this information accurate and up to date.

2

KYC verification process

A photo ID and selfie are collected before withdrawals, used exclusively for identity verification.

3

Automatically Collected Data

Usage patterns are automatically recorded through cookies, log files, and tracking pixels.

4

Payment Processing

Transaction data is collected from the payment gateway during deposits and withdrawals.

5

Customer Support

Conversations via live chat, email, or phone may be recorded for quality improvement purposes.

4. How We Use Your Data

Moztbet uses your information for the following legitimate purposes:

  • To create, manage, and secure your account.
  • To process payments, including deposits and withdrawals.
  • To personalize your betting and gaming experience.
  • To prevent fraud, money laundering, and unauthorized access.
  • To meet legal and regulatory obligations.
  • To provide customer support and technical assistance.
  • To inform you about bonuses and promotional offers (with your consent).
  • To analyse platform functionality and security.

You can opt out of marketing emails or notifications at any time — either through your account settings or by contacting support.

5. Data Sharing Policy

Moztbet does not sell your data. However, information may be shared with trusted third parties in specific circumstances:

  • Payment Processor: Mobile Pay, Nagad, Rocket, and other payment providers receive only the information necessary to process your transaction.
  • KYC Service Provider: Identity verification providers receive your data solely for verification purposes.
  • Law Enforcement: Information may be disclosed under court order or legal obligation.
  • Technology Partner: Server hosting and cloud service providers operate under data processing agreements.
  • Anti-Fraud System: Fraud detection services receive limited data for risk analysis purposes.

All third parties are bound by data processing agreements and required to comply with our privacy standards. They may not use your data beyond our instructions.

6. Cookie Policy

Moztbet uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Performance Cookies: For page load speed monitoring and error tracking.
  • Functionality Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand usage patterns (with your consent).

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

7. Data Retention Period

We retain data only for as long as necessary. Some information must be kept after account closure for legal reasons:

  • Data for active accounts is retained for as long as the account remains open.
  • Financial transaction records are retained for up to 7 years as required by law.
  • KYC documents are retained for up to 5 years after account closure.
  • Customer service conversations are retained for up to 3 years.
  • Marketing consent data is retained until consent is withdrawn.

Once the designated retention period expires, data is securely deleted or anonymized.

8. Your Rights

Under GDPR and international data protection laws, you have the following rights:

  • Right to Know: You can find out exactly what information we hold about you.
  • Right of Access: You can request a full copy of your data.
  • Right to Rectification: You can request corrections to inaccurate or incomplete information.
  • Right to Deletion: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may restrict how your data is used.
  • Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise this right support@moztbet.appEmail us at. We'll respond within 30 days.

9. Data Security Measures

Moztbet follows the highest industry standards to protect your data. Our security measures include:

  • 256-bit TLS/SSL encryption — applied to all data transmissions.
  • AES-256 encryption — for stored sensitive data.
  • Two-factor authentication (2FA) — for account login.
  • Regular security audits and penetration testing.
  • Real-time fraud detection system.
  • Staff data protection training and access controls.
  • 24/7 security monitoring center.

Never share your password or one-time password (OTP) with anyone. Moztbet will never ask for your password over the phone or by email.

10. Children's Privacy

Moztbet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at registration, and additional documents may be requested in suspicious cases. If we become aware that a minor's data has been collected, the account will be immediately closed and all associated data deleted.

If a parent or guardian believes their child has accidentally created an account, please contact us immediately support@moztbet.appto get in touch.

11. Changes to the Privacy Policy

Moztbet may update this Privacy Policy due to legal changes, new services, or business developments. For significant changes:

  • A notification will be sent to your registered email address.
  • A banner or pop-up notice will be displayed on the platform.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We encourage you to visit this page regularly.

12. Contact & Complaints

For any privacy questions, concerns, or to exercise your rights, contact our Data Protection team:

  • Email: support@moztbet.app
  • Live Chat: available 24/7 in the bottom-right corner of the site
  • Response time: up to 48 hours on business days

We take every privacy concern seriously. Each complaint you raise will be thoroughly reviewed.

Moztbet's Privacy Policy is built to international standards and reviewed regularly. Your trust is our most valuable asset.

A safe and trusted platform

Your data is safe — get started now

Your privacy is fully protected at Moztbet. Register with confidence and enjoy the best betting experience in Bangladesh.

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